Just wanted to follow up on the tent and wheels I picked up last weekend from you guys. Service was great, I forgot the name of the guy helping me out but I'd like to extend a thanks to him as well. The tent was as ordered with the black cover, thanks for getting that sorted in such short notice.
Overall, thanks for the great service, I'll be looking at ordering more parts from you guys in the future for sure.
- Noel - Calgary, AB
"I had a great experience dealing with EVERYONE at the dealership / service area. I brought my 2006 Tacoma here, from Nelson BC, as I was looking for a lift kit, and had found that they are a certified installer of TOYTEC lifts, which, was the one I was after. All the employees were very helpful, and, patient of me and all my questions, and, once returned, the truck looked and ran amazing. I will deffinitly make the drive to continue doing business with them, as well as would recommend this dealership to anybody looking to either buy a Toyota, or to get work done to an existing one."
- Jesse - Nelson, BC
"Kyle I picked the tent up yesterday and installed it last night. It looks great I wish I had of taken a picture.
Thanks for all your help buddy. I will be dealing with you again if I need anything done to my truck. It was a pleasure.
- Cale - Edmonton, AB
"Im sending you this email in regards to kyle in parts. I recently bought a tepui tent from him and a roof rack for my 2014 wrangler unlimited Rubicon. He was incredible to deal with. Very polite, extremely helpful and patient. I had an issue with my roof rack while installing it in your parking lot and he helped resolved the issue quickly and without hassle. I also had the zipper on the cover of the tent give out in the middle of my camping week. I thought my camping week with my wife and 2 year old was over and was becoming slightly depressed. 1 call to kyle and he had me back on the road in no time. I honestly cant recall dealing with anyone like him before. This man is worth his weight in gold! Hold on to this guy!
Because of Kyle I am willing to shop for certain off road parts for my jeep at a toyota dealer!!! Lol."
- Shawn - Sherwood Park, AB
"Also if you need another review of this lift...I'm pretty impressed! As a former jeep guy I didn't have too much hope for local offroading but I was surprised! Found that the faster you went the better it handled...was doing almost 60 down a pot holed up gravel road and was surprised at how quick the suspension responded...little bit of axel hope in the rear but expected of an add a leaf!"
- Mike - Calgary, AB
"This is very helpful. Thank you so much for your prompt and efficient response. It was a pleasure dealing with you – your service is exceptional. Thank you again!"
- Richard - Aurora, ON
"I think the thing you guys have got so right (and I used to work in the motor trade years back) is there was no hard sell, it was more like let's get the spec of truck you want and work out a deal. Darcy & Kyle were also spot on in helping me get the right parts too with proper advice - and not trying to sell me things I didn't want.
I'd normally never consider taking a vehicle to a main dealer for mods or tuning parts - but this time I'm definitely coming back & that says a lot!
- Chris - Calgary, AB
"Wow, I have honestly never had a company offer me any options on such a thing, this is amazing service!!!!"
- Garth - Aylesford, NS
"I have to say that all you guys have given us the most outstanding service we have experienced in Canada. We are very new here and we know not every place is as good as your guys."
- Steve - Calgary, AB
"I wanted to let you know about the very positive feedback that Cochrane Toyota and your parts team is getting on Tacoma World. I am positive that it is these reviews that will see your dealership with continued success.
I personally have found Kyle nothing but helpful, knowledgeable and most of all patient when dealing with so many customers and requests when I am in the store or call in. However I do have to add that the best part is that his team provides the same level of service even when he is not there which compliments his training and management style and dedication to customer service. Kyle, you have definitely become the man to call in Western Canada for Tacoma parts and lifts…Congrats buddy!"
- Paul - Calgary, AB